Contact
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Sophie & the team at guitar-strap.com 🎸
Because There Are No Silly Questions!
Absolutely, our site incorporates an advanced encryption system to protect your personal information. For financial transactions, we collaborate with reputable providers such as Stripe and PayPal, thus ensuring secure financial exchanges.
The server of our website is located in France.
We process orders within 12 to 24 business hours and ship subject to availability within 72 hours. Packages are usually delivered within 8 to 10 business days, but can take up to 15 business days as we ship from France, Europe or China or other countries depending on where the logistics platforms of the suppliers we work with are located.
Yes, we also serve the DOM-TOM. For orders to these regions, contact-2 us by email at [email protected] to confirm if additional charges apply, especially for bulky items such as guitar cases, for example.