Track Your Order

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⚠️ AUGUST 2026 INFORMATION

Due to high temperatures and heatwaves, our various carriers (La Poste, etc.) have informed us that they have triggered a heatwave emergency plan to protect their employees, staff, and service providers.

In addition, summer holidays—and particularly the period around August 15th—will heavily impact the supply chain due to staff vacations.

These measures may result in a temporary extension of delivery times. All orders continue to be processed and will be shipped as quickly as possible.

Thank you for your patience and understanding. 🙏

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⚠️ Security Alert – SMS Fraud Attempts

Beware of fraudulent SMS messages

Some customers may receive fraudulent SMS or text messages claiming to be from a delivery service and asking them to click on a link.

Under no circumstances do these messages originate from our services or our logistics partners.

👉 We inform our customers about the progress of their order exclusively by email, as indicated on this page.

No tracking links are sent by SMS.

If you receive a suspicious SMS message, do not click on any links and ignore the message.

In case of doubt, we invite you to check the actual status of your order only via:
👉 our site’s Order Tracking page = > this page (fill in the fields above)!
👉 or official emails sent by us