Shipping / Delivery Policy

Last updated: 01/05/2026

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⚠️ MAY 2026 INFORMATION

Due to public holidays in May, standard shipping times are temporarily extended to 12-15 business days (instead of the usual 10 days).

All orders are processed and shipped as quickly as possible. Thank you for your patience.

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Order Processing Times

All orders are prepared and shipped within 1 to 3 business days after payment validation.

Delivery Times

Delivery times depend on the chosen carrier and destination:

• Metropolitan France: 8 to 10 business days

• European Union: 8 to 10 business days

• Rest of the world: 10 to 15 business days (Please contact us directly by email for details regarding the country/countries concerned.)

These times are indicative and may vary during peak periods (holidays, sales, etc.).

Depending on the carrier and selected delivery method, package delivery may be made without a signature, particularly by depositing it in a mailbox. This method is considered compliant delivery.

Shipping Costs

Shipping costs are clearly indicated during the order process, before validation and payment.

In some cases, delivery may be free (e.g., beyond a certain purchase amount).

Order Tracking

💥 NEW 💥 : your package tracking is sent directly to you by email, at each main stage of your package’s journey!

Also, you can track the progress of your package directly by visiting this page 👉 Order Tracking

By using your order number and email address (or phone number), you will have immediate access.

This is in addition to the automatic emails that inform you in real-time!

Delivery Delays

In case of unusual delay, you will be contacted by email to be informed and offered a suitable solution.